Sep 18, 2013

Globe: Home security systems causing Makati signal issues

MANILA, Philippines – Globe Telecom Inc. sent out an announcement Wednesday, September 18, informing the public that aside from illegal signal repeaters, high-intensity radio frequency identification (RFID) systems used for home security are causing signal issues for its users in Makati City.

According to the company, "services in the areas of Guadalupe all the way to Magallanes including the stretch of EDSA along these two areas" are affected by the issue.

RFID technology is a wireless non-contact use of radio-frequency electromagnetic fields to send and receive data from receivers to tags, which store electronic information. Because some of these systems operate outside the technical specifications of frequency bands allowed by the National Telecommunications Commission (NTC), they act as a source of interference for telecommunications.

Regarding the interference, Atty. Froilan Castelo, Globe's head for Corporate Legal Services, said, “It is unfortunate that a RFID system aimed at providing security in certain villages has been the cause of a major source of signal interference in the area. We would like to assure our subscribers that the company is doing everything within its reach to resolve the issue.”

Castelo added that Globe is working with NTC and the homeowners’ association representatives from a number of exclusive residential subdivisions to resolve the interference issue. These include Forbes Park, Dasmarinas Village, Urdaneta Village and Bel-Air.

Scanning tests will also be done in other locations to ensure that the RFID systems of other locations do not affect the quality of Globe's network.


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