Apr 10, 2013

How to Speed up Slow Smartbro Canopy Connection

How to speed up your Smartbro internet connection and make your broadband load faster? The solutions are in this hub. The thing is the canopy IP address is no longer 169.254.1.1. This article is the latest. Unless you’re not in 2013.


There comes the day when your Smartbro connection just goes crappy and slow. One of the things I hate is a slow broadband connection because I use the internet like everyday. A limited connection sucks, too. Intermittent (on and off) connection is worse. No connection at all is the worst dilemma. It also means calling the tech support or customer service agent, which I find so annoying. Well, I am annoying and they are. lol Before I discuss the steps on how to speed up your slow smart bro internet connection, know the reasons and causes of slow broadband connection. And they are:
  • Slow computer – so check your system’s memory and disk space. Dump all the unnecessary files. I recommend doing all these tips from a hub of my smart CiscoPixie.
  • Antenna errors - check if your antenna is facing the server's satellite signal. If not then, you need to turn it around GENTLY. Check if there are loose circuits attached to it.
  • Virus and Cookies – you might want to update your lame anti-virus software.
  • Wrong router settings – double check your router settings. Oftentimes the problem is there.
  • Unplugged circuits –check all the internet ports, WAN, LAN and all.
  • Server is down – sometimes Smart server unit in your area reboots so it takes an hour to have a fast connection again. If you still have no connection, something is really wrong.
  • Unpaid internet bills. – they have the right to disconnect you if you don’t pay on time.
  • Slow internet browser – switch to Google Chrome. It’s damn faster! You need a really fast browser.
First step: Know your SmartBro Canopy IP address. If you’ve browsed around the net, you might have found out that Smartbro Canopy was like 169.254.1.1 but that was 2007 dear lord. And then one site says it’s 169.254.1.2 or 3.3. The thing is no other site could give your exact canopy address except Smartbro itself. The latest subscribers’s canopy address starts with 10 and it has the format of 10.xxx.xx.xxx. That’s what it is for the 999 subscribers. Going to the command prompt and typing cmd.exe won’t give you your canopy address anymore. There’s no other way to know and get your canopy than to request a technician from Smart Bro and wait for him to set up and reboot your canopy configuration. You can then retrieve the URL and address in your browser. Save the thing, write it in a paper and keep it for future needs.


Second step: (If you’re not using a router, proceed to step 3) Disconnect Smartbro from the router and connect it to your main computer.Go to Control Panel, and then onto Network Connections. You should see your Local Area Connection. Right click on it and click Properties. A new window pops-up, which says "Local Area Connection Properties". On the General tab, there should be a box which contains a list with checkboxes beside them. Scroll down to the bottom and you should see the Internet Protocol (TCP/IP) item. Double click it. Under "Internet Protocol (TCP/IP) Properties", you will see Obtain an IP address automatically and Obtain DNS server address automatically. Choose and tick Use the following IP address and enter these data: IP address: 10.20.30.40 - Subnet mask: 255.0.0.0 and the rest, leave them blank. Click OK.

Take note you will see your internet connection icon marked with red x now. Yup, you are out of connection but it will be back later once you accessed your canopy and rebooted it.

Third step: Go to your web browser and type your canopy address URL. It’s like in this format: http:// 10.521.34.878 (This is just an example. You know your own canopy IP address by this time.

Fourth step: Once you’re in the Canopy page, you can then reboot. I suggest you don’t change a thing coz you might have a bigger problem. It is your choice to change and configure the settings like your uplink and downlink values and other ranges. The thing is, nobody knows what they mean and how they work. To be certain, just ask an expert and the smartbro technicians could and couldn’t say the real figures that work. Often times they are more clueless than you are LOL. So it’s just up to you. Rebooting the thing will make your connection work again anyway. I tried it and it works for me. All you need to do is to REBOOT.

Fifth step: After Rebooting, go back to your "Local Area Connection Properties" like what you’ve done in step 2. click on Obtain IP address automatically and Obtain DNS server automatically. Press Ok. Wait for a moment. Then your connection is back.

Sixth step: Restart your computer. Click your Internet browser. Smartbro Portal will then appear. Follow the steps until you’re internet is active again.


Last step: Connect your Smartbro to your router. Go to your browser and type your router’s address. Usually it is 192.168.1.1. Click ‘admin’ in the user name and password. Change the IP address from 192.168.1.1 to 192.168.1.2 or whatever your router manual tells you.

Congrats! Now your fast connection is back. Wanna know your real internet speed? Have a broadband speedtest. My hub below will tell you how. Cheers!

210 comments:

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walang subnet mask?

When I try to login, it says unauthorized, you have been timed out bla bla too many attemps blah blah. By the way, can you list the possible passwords?

@ JustRussel Rivera: The old tricks is no longer useful, another way to be able to login your SmartBro Canopy is by setting static IP address 10.20.30.40 Subnet 255.0.0.0 let assume that this is your Canopy MAC-ESN 0a-00-3e-fc-e5-33 you'll only need the last six hex e.g. fc-e5-33 then convert this hex to decimal (fc-e5-33 answer 252.229.51) by using accesories calculator your M$ Windows has it, so you SmartBro Canopy would be 10.252.229.51 hope this will help you.

Great I hope this one really helps me,, my connection really sucks right now. Thanks for the tips!

Ung mga bagong Smartbro/ mybro canopy ngaun ang default ay 169.254.1.1, username root pass: root halos lahat yan working. Dahil na open ko lahat ng subscriber d2 sa area ko at yan ang default.Halos lahat binago ko ung Qous sinagad ko ung downlink at uplink kaya un enjoy cla. pati sa AP may binago ako hehhe

Ano po yung lumang user at pass? na access ko na po yung canopy page kaso d ako maka log in....

try mo admin admin, root root, admin root, root admin, pag hndi pa rin hard reset mo. may tutorial hanapin mo na lng.

smartbro-admin is the newest Smartbro Canopy SM (Subscriber Module) admin username, about the password I am still looking for a new Smartbro Canopy SM for testing if my collected password works.

hello. i have a limited internet because of not paying on time. well very busy days. so i payed the bill 5days later. and still i have this limited internet connection for about 3days now.? will the smart automatically remove the limited access after paying the bill or i have to call for support? or how can i troubleshoot this to solve the problem?

@ keith : my advice is you have to call the smart center they are very helpful in resolving your issue. alternatively, this is if you are a techie then you can setup your SmartBro Motorola Canopy.

ser 1month palang po smartbro canopy ko po 1mbps lang po eto pwd ko po ba to gawin para bumilis net ko ?

@ jake Aniz : mgpost lng ako sa SmartBro mamaya para meron kang idea kung pede mo i-upgrade ang speed ng Canopy mo or hanggang 1Mbps na lng tlga yan or pede yan aggregate hanggang 7Mbps.

may malapit saamin na cell site ng smart
ang DL speed q lng e 130kpbs nka 1mbps plan kami may alam ba kayo ?kung paano masagad ung DL speed para everybody is happy

@ jake Aniz : ngayon lng ako nakapag post tungkol doon sa tanong mo medyo busy.

http://pakitong.blogspot.com/2013/05/smartbro-canopy-speed-up-slow.html

wala bang details how?

Hello sir! ung smart canopy ko super slow kng mag download ako hanggang 22kbps lng pero nka plan 999 po ako panu kopo mapapabilis ang net ko, at tsaka anu po tong "FAIR USAGE POLICY" ng smart di kopa po to na experience 4 months before tapos ganito na mga 1 week na kung nagtitiis dito. paki HELP PLZ!

@ Kogurai Kun : Sa pagkakalam ko ang plan999 ay 2Mbps at 24months lock period. So pag naka 2Mbps aggregate ka dapat mabilis yan sa 22kbps at kung tutuusin makapag YouTube ka din. Maaaring di naka maximize ang speed mo doon sa SmartBro Motorola Canopy interface QoS, maaari din yung sa Signal Alignment weak ang signal atleast 75dBm 2-3 jitter. Sa experienced ko kahit yung Signal ng Canopy antenna ko ay nasa 76-77dBm as long as 0-2jitter smooth parin ang connection ko. Ang option itawag mo sa SmartBro CSR friendly naman sila lahat para magpadal sila ng Technician jan sa bahay mo, alternative option pede mo buksan ang GUI(graphical user interface) ng SmartBro Motorola Canopy minsan open ito at wala username password, kadalasan ang username sbro-installer at minsan naman smartbro-admin paalaala ang maling kalikut sa mga setting sa gui maaring madisconnect ang cannopy mo sa network at mawalan ka tuluyan ng internet but this can be fixed. sana makatulong sa iyo.

Sir JOnathan:

Problem ko is di ko alam ang canopy IP address ko. March or April 2011 kami nag subscribe sa Smartbro, I tried 169.254.1.1(<--Im curious isn't that known as APIPA?) pero di ko ma access.

So I was thinking of going to Smart service center, go to customer rep desk,ask first about account status, then why net speed is slow AND THEN ASK for a technician to tell me my canopy IP address. Suspicious ba or ok lang? baka magduda eh tapos e momonitor yung Smartbro connection ko tapos e rereport na I tweaked the net connection. Lol parang paranoid na ako ah lol.

Pahabol lang. Yung fastest na torrent download speed ko is around 185-205 kbps.

@ Reyxe : Tungkol sa SmartBro Motorola Canopy IP address 169.254.1.1 is no longer accessible ito ay dahilan sa mga update Canopy nagdepende na lng sa MAC-ESN. Kung abot mo silipin ang Canopy antenna mo makita mo yung MAC-ESN sa likod ng plastic case nun at covert mo lng yung last 6hex to decimal gamit ang windows calculator. kung di mo naman kaya akyatin ang Canopy antenna mo pede kang gumamit ng arp -a sa command line ang alternative Netcut software makita mo din ang IP address ng Canopy mo.

Sapalagay ko mabilis din ang connection mo maliban lng cgro sa mga site na ina-access mo. So pede kang pumunta sa malapit na SmartCenter para i-complain ang connection mo kasi right mo yan as a subscriber para maayos kung may intermittent man sa internet connection mo. sana nakatulong ang maikling reply na ito.

hi sir. my connection recently got reinstalled kasi pinaayos bubong namin. working kapag direkta sa laptop pero pag ikabit sa router may wifi signal but no internet access. i think tama naman config ng router ko kasi gumagana naman prior to reinstallation. sabi nung router technician might be because 10mbps connection speed ko and not 100mbps. ayaw naman ireconfigure ni smart bro. can access my canopy IP address pero can't log-in. help please.

And nakalagay sa canopy page 10Base T Full Duplex. Yun ba yung setting na tinutukoy nung router technician? Pra kasing nagtuturuan Smart Bro and router kung sinong may problem tsk tsk

@ pen_name : walang problema yun kahit 10mbps or 100Mbps yung setting ng SmartBro Motorola Canopy Anntenna mo.

"working kapag direkta sa laptop pero pag ikabit sa router may wifi signal but no internet access."

ang dapat mo gawin kunin mo yung MAC address ng laptop mo at ilagay sa WAN router. eto yung tutorial

http://pakitong.blogspot.com/2013/04/how-to-connect-smartbro-canopy-to.html

Sana makakatulong yan link syo.

sir bat di ko ma access ung canopy., pinanood ko ung nag uupgrade sa kabilang bahay.. pag naka rouer at ininput ko ung ip ang lumalabas dark gray na back ground and "please wait while youre being redirect to http://169.254.1.1"

@ Chris Dizon : kung nag upgrade ka ng software sa SmartBro Motorola Canopy antenna malamang di mo na tuloy ma access ang htpp://192.254.1.1 bagkos ito ay naka depende na sa MAC-ESN ang IP address mo pede mo ito makita gamit ang arp -a or netcut ang bagong ip address mo ay 10.x.x.x

Sir tama naman yung mac address eh. naka clone naman properly pero still not working. tried a new router hindi pa rin talaga. malai kaya set-up ng router ko? i just followed the set-up instructions ng TP Link

@ pen_name : I assume ganito ang IP address ng PC mo

Type: dhcp
Address: 192.168.255.230
Netmask: 255.255.224.0
Gateway: 192.168.224.1
DNS 1: 121.1.3.66
DNS 2: 121.1.3.16
DNS 3: 121.1.3.81

its me naka stand alone yung SmartBro Motorola Canopy Antenna directly connected sa PC/Laptop. So definitely meron kang internet ngayon at maka access sa internet.

Then, pag isaksak mo ito sa Router yung IP address ng LAN is 192.168.0.1 or any IP addresses will do. sa WAN dapat naka DHCP ang setting mo minsan ang ibang router automatically makukaha ng IP address yung iba naman kagaya ng OpenWrt dapat i-connect mo ito manually kung tama ang MAC address maka access ka sa net agad at kung ito naman ay mali magredirect ito sa SMartBro Login page.

Tanong lang po. Hindi po kasi ako maka login sa Canopy. Ang level ko lang po ay guest. Kapag naman po nag login ako ay nakalagay po ay "Unauthorized" at "blocked" daw po. Pano po kaya ako makaka login?

@ Mark Kenneth Maranan : tatlong ang alam ko na username at password ng SmartBro Motorola Canopy antenna yun ay admin admin/blank, root root at sbro-installer. smartbro-admin username ay bihira lamang ginagamit.

Sir lahat po nagamit ko na 'yan kaso po ayaw po talaga maging administrator. Kahit nga po nung unang beses pa lang ako nag-try nag-exceed na raw po ako sa kaka-try. Hindi ko po tuloy ma-access yng Canopy ko po.

@ Mark Kenneth Maranan : ang last remedy para ma access mo ang gui gamit ka ng telephone cord wire putulin mo at i-ground para ma hardreset at ma-access sa http://192.254.1.1 malamang meron malicious jan sa lugar nyo at pinalitan yung username/password ng mga Canopy antenna nyo jan sa area nyo.

@ Mark Kenneth Maranan : if you need a tutorial on how-to hard reset your SmartBro Motorola Canopy antenna I will make an article soon and will post it to help you make it clearer.

Sir ang IP address po ng Canopy ko ay 169.254.1.1. Kapag po ba na hard reset na 'yon magiging 192.254.1.1 na po ang IP address?

@ Mark Kenneth Maranan : sorry typo error 192.254.1.1, yes 169.254.1.1 parin kahit hard reset. sa mga update firmware ng SmartBro Motorola Canopy antenna usually 10.x.x.x pag naghard reset ang gui is 169.254.1.1, so lahat ng SmartBro Motorla Canopy antenna pag maghardreset ka automatically ang gui 169.254.1.1 at walang username password.

sir try ko kaya i hard resset??

@ Chris Dizon : sure wala naman mawawala jan at dapat nasa desk mo ang Canopy kung maghard reset ka.

Sir hindi po ba masisira yng cord ng Smart Bro kapag nag hard reset po?

di ako maka bwelo dahil nasa bubong at pabago bago panahon, sir mejo kulob ung kwarto ko., natural lang ba na "no connection" kung hawak ko ung canopy, pro umiilaw ung adaptor ng ac at ung canopy mismo, pro ung indicator sa laptop na may naka kabit n ethernet, di nag iilaw.. by the way i got 5 anthenas, lahat di p na sisilip ang loob ^^

@ Chris Dizon : Grabe!!! dami mo naman SmartBro Motorola Canopy Antenna imagine lima as in 5(five) wew, sana meron kahit isa man lang 7Mbps aggregate hehehe. kung umiiilaw yung adaptor ng Canopy (PoE) sa makatuwid ayos yung power supply mo. ang original na Ethernet Cable ng SmartBro Motorola Canopy Antenna Cat5 na walang dugtong conduit black ang kulay yan ay super heavy duty na rugtype at kahit maulanan at mainitan di yan basta masisira maliban lng doon sa RJ45 connector lock madali napuputol but still pede magamit basta idiin lng para makapasok sa port.

"no connection" tungkol naman sa tanong about no connection dapat linawin mo kung yan ba ay physical no connection means (1)PC-to-Canopy antenna end-to-end cable(2)Canopy-to-BaseStation ito yung wireless medium not yung internet connection (3)Maari kang magkaroon ng connection to BaseStation physical connected wirelessly but no internet connection.

Kung ang location mo ay malipit sa Smart Tower BaseStation kahit hawak mo ang Canopy o di kaya kahit sa kwarto mo pede ito magkaroon ng physical and logical connection to SmartBTS.

@ Mark Kenneth Maranan : hindi basta basta masisira ang cord ng SmartBro yan ay made in Mexico by Motorola Communication, ang powersupply/adaptor lng ang made in china.

Hi Sir Jonathan,

This sunday lilipat ako ng bahay.. ako na din magtatanggal ng canopy ko sa bubong. Ask ko lang kung papaano ako makakakuha ng magandang signal dun sa area? and ano ung magiging basis ko dun sa canopy configuration page that will state the best connection? Thanks in advance Sir.

Hi Sir Jonathan,

thank you for the great,detailed and helpful answer. I have another question, can you give me a detailed guide how to hard reset my canopy just in case i have trouble on login. and also how to make it work again. thank you so much.

apat na anthena na naka hugot na., at isang active sa roof.. pc to canopy po sir. bali eto po mga indicator

canopy - ethernet - adapter [plug in to power] - laptop

adaptor : light on
canopy : light on [flashing red orange green]
network connection [LAN]: network cable unplugged
laptop ethernet socket/port : light off



@ Chris Dizon : there are two version of Canopy Ethernet cable

First:

Canopy -> Ethernet Cable(black 15meters) -> AC/DC Adaptor PoE -> PC

Second:

Canopy -> Ethernet Cable(black less than 10Mtrs) -> White Conduit -> Ethernet Cable (white) -> AC/DC Adaptor PoE -> PC

These two above ay same/pareho lng; yung una straight yung pangalawa may extension.

Sa tingin ko yung Canopy at Adaptor power supply ay OK walang problema yan.

pra kaseng bumabagal net ko pag may extension pa sir., kaya rekta ko na., same as First connection n minention nyo po

hmmm... ang wire n ginamit ko nung tinest ko ung mga canopy sa room ay generic n rj45 [ung free sa mga router na 1meter], tomorrow try ko ung black [heavy duty] rj45

sir inadd kita sa FB

@ Chris Dizon : ang alam ko yung Cat5 Ethernet cable ang maximum length is not more 100meters ito gagana from PC-Switch/Hub. sa case ng SmartBro Motorola Canopy kaya iniksi lamang sa 15meters or yung may white conduit dahilan inline yung powersupply (Power-over-Ethernet) kaya black cable ethernet gamit na heavy duty para yung 24Volts supply walang powerloss. In my case gumamit ako ng switch/Hub pra ma extend ko yung length ng Ethernet cable.

wow.. yun pla silbi nun @_@ akala ko nakaka affecto sa bilis ung mga putol [white conduit].. so much better po ba na gamitin ko ung black cable.

setup ko po kase sa bahay:
canopy - black wire - power supply - router - switcher - neighboor
- laptop ko
- pisonet


di ko p din na try wala, hirap pumanik ng bubong pra ma hard reset ko.. mainita..

dami ko nalalamn sa inyo sir.. sana maka dali ng 7mbps

@ Chris Dizon : ok lng yun kahit wala o meron [white conduit] at hindi yun nakaka affect sa bilis ng Internet Speed connection.

kung mghard reset ka dapat nasa desk mo yung Canopy, at kung balak mo mgupdate ng Canopy firmware magingat baka mabricked ang Canopy mo.

Maganda kung meron 7Mbps aggregate mas malaki ang bandwidth at balak ko din bumili ng 2nd hand.

@Jonathan 7Mbps aggregate yung akin na eedit ko ung uplink and downlink pero di nmn nagana 7mbps. 1.5mbps lang :3 Pano un?

@ Jethro Carullo : wow! sarap naman ng Canopy 7Mbps aggregate sana magkaroon din ako nyan. Ang SmartBro Motorola Canopy ay Asynchronous connection there is no way na pede mo gawin 7Mbps yung Uplink and Downlink, ang remedy mo kung gusto mo mag 7Mbps downlink pede but yung Uplink dapat sa mga 1Mbps lng or 512K. swerte mo!

sir panu po maka pasok sa smartbro canopy ko?Unauthorized
You have timed out of your session, have been locked out due to too many unauthorized access attempts, or have exceeded your maximum allowed sessions.
Please press here to continue,,lahat ng pass ginawa kona,,wala pa din,,baka pwede nyo ako matulungan sir?

Michael Corcuera : baka pinalitan na yan ng mga malicious guy jan sa area nyo, ang madali gawin mo jan ay hard reset gamit ka ng 4pin telephone cord at i-ground, yun I am sure makapasok ka sa GUI na walang password at saka mo na din palitan ang password pra walang makapagpalit na ibang tao.

di ko pla na post ung kagabi...

kahapon sir nabuksan ko ung 2 out 3., both have 1mbps aggregate., tapos ung tatlo [including ung active canopy in use] di ko masilip., ano po saplagay nyo pocble n pde kogn gawin

@ Chris Dizon : pfsense ang maganda jan pede mo i-bonding lahat ng connection mo. 1mbps+1mbps+1mbps=3Mbps so atleast meron kanang 3Mbps baka pede mo yan gawin 6Mbps, wew!

Boss I NEED HELP!! i got canopy 999, kahit naka PLUG xa sa PC ko.. lumalabas Network Unplugged

HINDI ako makapag Internet..
gumagana naman xa sa Laptop.. pero sa PC ko.. d ko alam kung pano papaganahin..
Globe Wi-Max muna gamit ko sa PC ko...

i Hope you guys can help..

@ u Harder : hindi masyado clear yung situation mo, check mo muna kung may power yung AC/DC adator mo pra sa Canopy, usually napuputol na ang lock ng Canopy Ethernet Black cable at dapat ito idiin sa PoE pra magkaroon ng power ang Canopy mo, then yung AC/DA adaptor usually napuputol din ang lock kelangan mo din idiin ku i-plug yan sa PC/Laptop.

boss may access ako sa canopy page, pero bumagal net ko dahil sa fair usage policy, pede ba ko ba tweak yun qos para mabalik sa dati? salamat

sinubukan ko na yun guide sa taas pero di ako naroroute sa smart bro portal page

@ pugito : pede mo parin ma tweak ang QoS, kung na redirect ka sa portal page maari hindi mo pa nabayaran yung connection mo. Sa experienced ko hindi naman affected yung area ko sa fair usage policy.

nag over download daw ako kya bumagal net ko, kya try ko gawin un guide sa taas, pro pag reenable ko ng net ko using auto ip sa ipv4 sa halip na mapunta ako sa smart bro portal after restart normal pa din browser ko, my idea ka ba bro kung pano configure un canopy? plan ko kasi reset sa default kaso di ko alam values na lalagay ehehe salamat

ser i just found your blog by accident and through desperation na rin.
lately ang dl/upload speed ko is 200kb/40kb per second, pero bumagal ng sobra.. speedtest reports .18mbps for both dl and ul speeds. kinontact ko ung smarbro mismo and this is the first time na narinig ko ung fair usage policy (na alam natin lahat e unfair dahil walang prior notice).

anyway, mga 1 or 2 months ago nangyari din sakin to at sa isa kong friend, ang ginawa ko noon ay ini reboot ko lang ung canopy, tinanggal sa saksak and left it for around 10-15 mins, nirekta ko na ung connection sa pc ko and after logging in sa smarbro portal.. naging ok na ulit.

ngayon nangyari ulit, tinry ko gawin yung dati kaso ayaw na talaga. any thoughts?

BTW: gusto ko lang rin imention na kalokohan yung fair usage policy nila.
nag install ako ng DDWRT sa modem ko kaya na mmonitor ko ang total upload and download sa internet namin. for April and May umaabot kami ng 150gb download a month ng walang problema, this June wala pang 50gb tapos ini limit na nila agad, dahil nalampasan na daw namin ung limit.

ganun din gnawa ko dati plug directly sa pc naroute sa mybro portal update ako info then balik speed sa dati pero now ayaw na try ko n din palit mac address ng pc ganun pa din mabagal pa din speed ng net namin

@ pugito :

"nag over download daw ako kya bumagal net ko, kya try ko gawin un guide sa taas, pro pag reenable ko ng net ko using auto ip sa ipv4 sa halip na mapunta ako sa smart bro portal after restart normal pa din browser ko, my idea ka ba bro kung pano configure un canopy? plan ko kasi reset sa default kaso di ko alam values na lalagay ehehe salamat"

una sa lahat check mo muna ang connection mo kung yan ba ay aggregate 512kbps, 1Mbps, 2Mbps or 7Mbps? in my case hindi pa ako nakaranas ng "fair usage policy" or yung tawag na capping. what you mean na i-reset you mean ba na i-hardreset yung Canopy para maging default ang lahat na value?

@ Kulapips :

"ser i just found your blog by accident and through desperation na rin.
lately ang dl/upload speed ko is 200kb/40kb per second, pero bumagal ng sobra.. speedtest reports .18mbps for both dl and ul speeds. kinontact ko ung smarbro mismo and this is the first time na narinig ko ung fair usage policy (na alam natin lahat e unfair dahil walang prior notice).

anyway, mga 1 or 2 months ago nangyari din sakin to at sa isa kong friend, ang ginawa ko noon ay ini reboot ko lang ung canopy, tinanggal sa saksak and left it for around 10-15 mins, nirekta ko na ung connection sa pc ko and after logging in sa smarbro portal.. naging ok na ulit.

ngayon nangyari ulit, tinry ko gawin yung dati kaso ayaw na talaga. any thoughts?"

About "capping or fair usage policy" sorry for that until today wala na naghappen sakin na ganyan and SmartBro lng ang gamit dahil wala ako sa NCR nasa province mahina ang 4G WiMAX dito ng Globe.

Ang advice ko sayo plug mo yung Canopy directa sa PC then open YouTube pag walang buffering meaning normal ang connection mo pag may lag or jitter sa video online malamang may problema ang connection mo for your info ang connection ko aggregate 2Mbps lng 2-laptop and 8-smartphone ang gumagamit maayos naman yung connection ko so far.

@ Chris Dizon :

pano po un.? ?_?

=> ang pfsense ay FREE, kung meron kang pinaglumaan na PC kahit 486 na CPU pede ito magamit mo bilang pfsense router for bonding connection, 4 NIC ang kelangan mo 3 for WAN at 1 sa LAN, pag meron kang aggregate na 1Mbps X3=3Mbps yun sa pfsense router. downloadable at FREE. another option is Windows Bonding connection gamit ka ng Connectify.

@ pugito :

"BTW: gusto ko lang rin imention na kalokohan yung fair usage policy nila.
nag install ako ng DDWRT sa modem ko kaya na mmonitor ko ang total upload and download sa internet namin. for April and May umaabot kami ng 150gb download a month ng walang problema, this June wala pang 50gb tapos ini limit na nila agad, dahil nalampasan na daw namin ung limit."

Wala tayo magawa monopolized tayo ng mga Telco's meaning whether we like it or not we have to accept it and beside wala din magawa ang batas natin. Like in my case nasa province ako now ang option ko lng ay SmartBro, 4G WiMAX is unreachable unlike sa city. But fortunately I don't experience capping or fair usage policy.

I don't encourage you to retaliate to those Telco's about their policies but you can there is a forum that will always support subscriber that has been cheated by their ISP.

@ pugito :

"ganun din gnawa ko dati plug directly sa pc naroute sa mybro portal update ako info then balik speed sa dati pero now ayaw na try ko n din palit mac address ng pc ganun pa din mabagal pa din speed ng net namin"

Palagay ko lang may inconsistent yung mga Telco's na ito about their capping aka fair usage policy, kagaya ng SmartBro for your info meron parin subscriber na 512kbps, meron 1Mbps, 2MBps & 7Mbps paano kaya yun ma apply yung policy na iyun?

sir penge nmn po akong guide., may isa akong pisonet, try ko dun gawin

@ Chris Dizon :

meron ako pinost link doon sa una mong comment, ang madali gawin is connectify

After ko po ichange yung IP address. Unidentified network ung error sir. Pano po kaya gagawin ko dun? Thank you po

sir jonathan biktima po ako ng FUP. ntry ko n magpalit ng mac both on direct or w/ router kaya lang ganun prin speed ko. ave speed ng smartbro 999 ko is 1.7mbps pero after ko mareached yun 15gb limit nun june 13 170kbps na lang.may access naman ako sa canopy using 169.254.1.1 pero unauthorized pag nagreboot ako using admin or root. patulong naman sir baka may alam ka pang remedyo para mareset connection ko. tnx sir

@ JM Lee says:

"Hi Sir Jonathan,

thank you for the great,detailed and helpful answer. I have another question, can you give me a detailed guide how to hard reset my canopy just in case i have trouble on login. and also how to make it work again. thank you so much."

your request eto ang link http://pakitong.blogspot.com/2013/06/smartbro-motorola-canopy-subscriber.html

@ Miles C. : pede kang gumamit ng arp -a command para makita ang IP address ng Canopy mo sa windows shell click Start logo then type cmd it will prompt you new window them type arp -a makita mo doon ang IP ng Canopy mo. alternative Netcut application it will also reveal your Canopy Ip address. kung kelang mo ng hard reset eto ang link

http://pakitong.blogspot.com/2013/06/smartbro-motorola-canopy-subscriber.html

sir jonathan tnx sa reply pero same results po binaba ko yun antenna pinagshort yun pin4 & 6. muka naman sya nagreset ndivert ako sa mybro portal pero ganun a rin yun speed.ok naman lagi yun overall link quality ko.nadedetect na rin yata ng smart ang mac changer kaya not working na rin sken. april 2014 pa kasi contract ko s smart kaya asar.

sir gud am. panu po to nai login q na po.. pro naredirect parin po single pc lang po. 2

@ ronald sibug : napalitan mo ba ang setting ng QoS mo? puntahan mo na lng yung Smart Center at gawa ka ng complain pra ma actionan kasi perwisyo yan kung ganun tsaka 2yrs contract yan. In my case hindi pa ao na apektuhan ng capping/fair usage policy. sa mindanao ang area ko.

@ melvin :
"sir gud am. panu po to nai login q na po.. pro naredirect parin po single pc lang po. 2"

what you mean na direct? you mean ba naredirect ka sa SmrtBro portal? input yung Username at password ganun ang Smartbro security once naglipat ka ng PC mag ask yan ng username at password.

thnx po sir., ngeon lang nakapag bukas.. 5 days ng .1mbps net ko T_T kaya nakakatamad mag browse...

congrats sa MIAMI.. panalo sa pusta., nanakawan nmn ako sa pisonet ko T_T

This comment has been removed by the author.

Sir patulong naman po. Kung pwede po pakialam ng canopy address ko kasi hindi ko po talaga alam. Eto po yung nakita nila sa may antenna ng smart bro namin.

Model- 57755-SMG
TANAPA- 5770-BB
MSN- 6061MSL374
ESN-0A003EDC98A7
or 0A003EDC93A7 (Medyo magulo lang kasi yung pagkasulat.)
FCC- ID- ABZ89FT7630
ic- 109W57009

my bago po bang user at pass? lahat po kc yan nagamit ko ayaw po makapag-login cnu po pwede tumulong sakin jan? pati canopy setup ndin po salamat.. ambagal kc ng net ko..

eto po lumalabas

Unauthorized
You have timed out of your session, have been locked out due to too many unauthorized access attempts, or have exceeded your maximum allowed sessions.
Please press here to continue

sir ok napo salamat po , portal problem lang pala po .


master fair usage policy dito sa amin 15gb per month only pag naconsume mu na babagal na net mu nxtmonth ok uli

master wala ng kwenta khit mging mabilis pa download namin dahil 15gb lang ang dandwith nmen per month



ESN-0A:00:3E:DC:98:A7 ito yung electronic serial number ng SmartBro Motorola Canopy mo at the same time ito din yung MAC address ng antenna mo at ito din ang IP address ng Canopy mo para pede mo ma access yung GUI (graphical user interface) kung saan pede mo i-configure ang mga setting e.g. QoS at iba pa. gamit ang Windows Calculator yung six HEX lng ang kelangan natin

DC:98:A7=220.152.167 so ganito yung maging IP address 10.220.152.167 ng SmartBro Motorola Canopy antenna by default ganyan lahat dahil updated na ang mga antenna dinideploy ng Smart Telco pra sa subscriber. sana makatulong yan sayo

@ vane catherine :

eto lng maitutulong ko sayo una hardreset link sa baba

http://pakitong.blogspot.com/2013/06/smartbro-motorola-canopy-subscriber.html

Kadalasan kasi sa dami ng mga malilikot na kamay sa area natin pinapalitan ng mga tao yung SmartBro Motorola Canopy Antenna SM (Subsacriber Module) yung username and password pra sila lng maka access ng canopy mo pati ang SmartBro Tech support hindi maka acces jan. kasi nga dami mga sniper sa iba't ibang area. yan ang reason ndi mo talaga ma access yung Canopy mo. yung lng ang solution hard reset mo tapos palitan mo na agad ng usrname at password para wla makialam jan sa Subscriber Module mo. sana maka tulong yan sayo.

@ mac flores :

yan ang kadalasan ngayon nangyayari at wala tyo magagwa jan kundi magreklamo sa congresso, that is against Telco policy. kaya dami naging cheater dahil dito sa mga kagagwan ng mga Telco company. SO far in my area hindi pa ako affected ng "Fair Usage Policy" aka capping. kagaya ko wala ako choice I have to use SmartBro Motorola Canopy kasi ito lng ang available dito sa area ko, wlang 4G WIMAX, wlang xDSL, wla din fiber connection. Dapat i-reklamo yan sa SmartCenter pra matauhan ang mga yan.

Sir naopen ko na po yung canopy ko. Ano po ang gagalawin ko sa canopy settings para sakali maging halos lightning speed net ko?

Sir patulong naman po yung canopy ko po kasi di ko na maopen tapos yung internet ko wala na sa ayos may nagalaw po kasi ata ako sa canopy settings ko. Yung NAT po kasi na-ENABLED ko po. Tapos nung nnagrereboot di ko nareboot ata ng maayos naclose ko yung browser. Ano po gagawin ko?

@ Toy Bazar :

The simplest way is to hard reset ito yung instruction

http://pakitong.blogspot.com/2013/06/smartbro-motorola-canopy-subscriber.html

sana makatulong yan sayo.

Salamat na rin po sa lahat ng tulong.. Pero hindi ko po alam pano gawin yang hard reset na yan. Wala na ba kayong ibang alam na paraan? Salamat na rin po sa lahat ng tulong.

@ Toy Bazar :

walang ano man, ang kaalaman ay dapat ipamahagi sa kabutihan. yun lng ang paraan upang ma hard reset ang SmartBro Motorola Canopy Antenna SM (Subscriber Module).

Sir Jonathan, ask ko lang po kung bakit No ARP Entries Found message ang nakikita ko when I did yung arp -a command? i also installed ung netcut pero need some help po papano gamitin.

Thanks!
Bononoy

@ Unknown :

palagay ko gamit ka na lng ng netcut, kung di pa tlga dapat ibaba mo na lng sa bubong yung ang last option.

papano po gamitin yung netcut? dapat ba nakaconnect ung cable ng canopy sa laptop instead sa router? need some guidance po.

Thanks,
Bononoy

@ Bononoy :

download ka lng ng netcut at dapat naka connect directa yung Canopy sa PC/Laptop pra makita mo yung ESN/MAC address ng canopy mo.

Sir, clarify ko lang. yung black na parang RJ45 ang dulo na cable ng canopy ko eh dapat iconnect ko directly sa PC/laptop LAN port then run netcut? Nitry ko yun pero walang IP address na nakukuha kapag direct sa PC yung black na cable. Kapag yung white na parang adapter (kasama sa installation ng mybro) naman yung iconnect ko directly sa laptop (which is usually sa router ko nakaconnect directly, it gets an IP pero dunno how what to do with netcut. ano po ba settings na dapat gawin ko sa netcut and how to use it para makita ko yung mac address ng canopy ko?

Thanks,
Bononoy

Sir, is there another way to get the address without checking the mac on the canopy? Because my canopy is on the 2nd story roof and i cannot reach it.

@ Kane Somoso :

netcut or arp -a would be the alternative way on knowiung ur ESN/MAC address of your SmartBro Motorola Canopy SM antenna without putting down your antenna from the roof top.

@ Bononoy :

para makita mo yung ESN/MAC address ng SmartBor Motorola Canopy SM Antenna ganito gawin mo.

SmartBro Canopy SM=> Black Ethernet Cable RJ45=> to White Box Conduit consist of 2port Female RJ45 port(optional minsan meron ganito setup=> White Ethernet Cable RJ45=> female RJ45 AC/DC adaptor(Power Supply 24Volts)=> PC/Laptop

hopefully malinaw yung pagka explain, dapat wala muna yung wireless router mo pra if gamit ka man ng netcut or arp -a labas agad yung ESN/MAC address ng Canopy.

sir Jonathan na gawa ko ung HardReset grabe kabado ako nawala lahat ng values ang canopy ko morethan 30mins bago ko naibalik ung connection ko, trail and error buti naibalik ko.. well Thanks padin..
nagagamit kona ulit ung CANOPY ko

my tanung ulit ako sir.. panu makakakuha ng mgandang Frequency at color code nya ... gamit ko kc 2.3mbps jitter 3-4 106 Air Delay.. bk my iba pang mas mabilis .. salamat

@ vane catherine :

ang hard reset ay hindi nakakasira ng unit yun nga lng mawala lng ang value & settings at pede din yun maibalik, buti naman at gunana na uli ang SmartBro Motorola Canopy SM antenna mo. welcome, at walang anuman ang kaalaman ay dapat maipamahagi.

Doon sa Tools=>AP Evaluation=>AP List

makita mo lahat ang mga AP minsan 4-5 APs depende sa location or area mo minsan naman 6APs pa pero bihira lng.

una dapat 0 or 1 index lamang ang best napipiliin mo, then 0 or 1 Jitter lng din ang dapat gamitin mo, so meaning less Index and less Jitter ito ang pinaka best. Yung SectorUserCount: ok lng kahit may 180 subscriber walang problema.

In my case about signal strength 78dBM maayos parin ang connection ko kahit mag YouTube.

Sir jonathan the best AP ko n po gamit ko, 3 AP's lng ang nalabas..
salamat po,, possible po bang ma max ung mbps ko? im using 7mbps aggregate canopy e.. pero 2.+mbps lng ang speed..

My set up Values po ba ng Canopy for speeding up my connection?
Salamat :)

sis jonathan my tanung pa pala ako
Advantage po ba kpg updated ung Canopy?
Anu possible mangyare kpg po inupdate ko ung canopy ko?

@ vane catherine :

eto link sa baba sana makabigay linaw syo about sa aggregate ng SmartBro

http://pakitong.blogspot.com/2013/05/smartbro-canopy-speed-up-slow.html

kapag ikaw ay 7Mbps aggregate yan ang pinamaganda connection na laging ko din inaasam asam. pag plagay natin yung 7Mbps sa Manila Water District meaning meron kang 7Gallon per second ganon ang pipe papunta jan sa house mo, kung ang connection ko naman ay 1Mbps lng meaning 1Gallon per second lng ang papunta sa house. Yun kung ikumnpara sa MAYNILAD.

Kung 2Mbps+ lng ang nakukuha mo maari yung subscription mo ay 2Gallon per second lng sa MAYNILAD, inshort 2Mbps lng yung binayaran mo sa SmartBro.

"Advantage po ba kpg updated ung Canopy?
Anu possible mangyare kpg po inupdate ko ung canopy ko?"

konti lng ang pagkaiba kapag na update/upgrade ang firmware at wala naman problema kahit di mo yan i-upgrade ang SmartBro Motorola Canopy SM(subscriber module) fixed wireless broadband antenna. kung ikaw ay Legit subscriber at na bricked(nasira) ang Canopy maari wlang bayad pag di alam ng Telco,if nalaman nila na ikaw ang nakasira maari magbayad ka ng Canopy, still papalitan nila yan ng bago dahil nasa locked-in contract kapa maliban na lang kapag hindi kana sakop ng kontrata wala kana babayran at wala kana din Canopy. sa hindi legit kapag ngupgrade ka at nasira, goodbye ang maligayang araw mo.

Sir jonathan bakit po uplink at downlink nya is 512 , 1500 lang?
ndi ko po b pwd iset ng mas mataas?

@ vane catherine :

"Sir jonathan bakit po uplink at downlink nya is 512 , 1500 lang?"

yun nga kagaya ng nasabi ko yung nasubscribe mo is 2Mbps lng kya 2Mbps+ lng din nakukuha mo, your are very lucky kc yung SmartBro Motorola Canpy SM(subscriber module) mo is aggregate 7Mbps meaning nasa syo iyon kung gusto mong i-maximize to the fullest. for your info it's ILLEGAL kasi 2Mbps lng ang binabayaran mo.

Ahh ok ... gets kona po hehe .. if imamaximize ko po anu po mgandang setup sa UP/Down link? 3000 / 4000 or 3500 / 3500....Salamat po ng Marame laking tulong tlg lalo ng ung HardReset

@ vane catherine :

1024kb=1Mbps nasa sayo iyon kung ano max speed ang pinaka maganda. of course para sakin yung maximum, hopefully di affected yung area mo ng FUP(fair usage policy) aka monthly bandwidth cappping. enjoy!

Sir jonathan, pahelp po, almost 1 week na naka encounter ng slow connection, 7mbps ang canopy ko, with standard parameter. (j3 pl76), di na ako makapag download ng movies since then, pati po youtube video hindi na rin maiplay. pag mag ping ako ng dns (192.168.224.1) tig 4digit numbers po ang reply nya. sobrang bagal po ng internet ko.

@ fado jhur :

"Sir jonathan, pahelp po, almost 1 week na naka encounter ng slow connection, 7mbps ang canopy ko, with standard parameter. (j3 pl76), di na ako makapag download ng movies since then, pati po youtube video hindi na rin maiplay. pag mag ping ako ng dns (192.168.224.1) tig 4digit numbers po ang reply nya. sobrang bagal po ng internet ko."

malamang madami malikot na kamay jan sa area nyo not in your house kundi yung jan sa lugar mo, inshort somebody is using your SmartBro Canopy ang hinala ko lng. check mo muna yung GUI kung makaka access ka pa will see. sarap ng connection mo 7Mbps yan din ina asam asam ko mapalitan tong Canopy Antenna ko.

pano po mag check ng GUI sir?

Fado ganyan din naing prob ko, scroll up sa problem question ko, tpos sundin mu nlng ung sagot ni sir jonathan, 100% Works... mas Maganda kung ihahard reset mu nlng, after hard reset follow these:

Change ur IP to 10.20.30.40 and Subnet 255.0.0.0 Click OK ,then.
kapag alam mu na ung Canopy Address mu (ex. 169.254.1.1) kpg ndi yan hanapin mu ESN mu the convert the last 6 (ex. 0e-00-0a-ff-71-67)
Use Calcu then convert ff7167 sa decimal ,result will be 167.407.11, tpos type mu sa address bar mu 10.167.407.11.

kapag napasok muna Canopy mu after HARD RESET eto ang setup

1.go to Tools - AP Evaluation , Press RESCAN APs
tpos tignan mu mabuti kung san sa mga result my mababang Jitter at Power Level
kapag may napili kana basahin mu pababa then makikita muna COlor Code (ex. Color Code xxx)
2.Then punta k ng Configuration sa Main Tab tpos inside Configuration punta ka ng RADIO then ilagay mu dun ung Color Code na napili mu,
Save Changes.
3.Under Configuration go to Quality of Service, change the Values of MIR Bandwidth Settings ->Uplink Data Rate and Downlink Data Rate
(Note: Uplink + Downlink Sustained Data Rate <= 7000 kbps ) it means ndi pwede lalagpass sa Maximum kpbs mu ung total ng Uplink + Downlink. Save Changes
4.Don't Change the Values under CIR Bandwidth Settings
5.Again Under Configuration go to General, set the ff.
Link Speed: auto 10f/10h
Region Code: Other
Webpage Auto Update : 10
Bridge Entry Timeout: 60
Dynamic Rate Adapt : 1x (No Rate Adapt)
6. Save Changes then Reboot

After Reboot change ur IP to Obtain an Ip Automatically.
Restart ur PC / Laptop..

Enjoy :))

Pahabol , sa HOME-Event Log paki erase ng Event Log, makikita mu un sa Dulo "Clear Event Log"

Tpos sa Account punta ka lagyan mu ng Password kagad para ndi ka manakawan basta basta ng Connection...

si pano po ma hack ung canopy ung sa bubong?

I opened up my canopy since i cannot get the address through arp -a. Where can i find the address on my canopy?

I foudn my ESN/MAC address but when i'm in the canopy page, i cannot find the reboot. I don't know my user/pass for the page also

these passwords do not work for me

username: root
password: [wala xa leave as blank]

username:admin
password:admin

username:sbro-installer
password:1n$t@ll3r

@ Ralph Evano :

gamit ka ng netcut software tool or sa Windows commandline mag arp -a

kung wala tlga lalabas na IP& ESN/MAC address mo best way hardreset.

eto link kung paano mo gawin ang hard reset ng SmartBro Motorola Canopy

http://pakitong.blogspot.com/2013/06/smartbro-motorola-canopy-subscriber.html

The only problem with hard reset for me is that i have to go on the 2nd story roof every time and that's a REALLY BIG HASSLE. My net becomes slow whenever we max out the net according to the customer service. They implemented the new rule last april. Is there any other username/passwords i can use? None from the websites work

@ Kane Somoso :

yes, you have to hard reset it first then you can change your desired username and password so that you wouldn't be going to 2nd floor.

sir, when i hard reset it, should i have the canopy plugged in directly to my computer without the power supply?

sig .. tanung ko lang po ulit. panu po ung ip address na
ip add. 172.22.21.11
subnet mask 255.255.0.0
default gateway 172.22.21.1 .. connected po sya ..may signal naman po. pag nag ping aq .ping -t 192.162.224.1. pro po dipo makapag brows. ..

sir tanung ko lang po ulit. panu po ung ip address na
ip add. 172.22.21.11
subnet mask 255.255.0.0
default gateway 172.22.21.1 .. connected po sya ..may signal naman po. pag nag ping aq .ping -t 192.162.224.1. pro po dipo makapag brows. ..

@ melvin :

Yung nakukuha mong IP na 172.x.x.x ay VLAN ng Access Point (AP) ng Canopy gamit sa management at hindi yung IP address na bibigay ng ng Access Point kung saan pra maka acces ka sa internet. ang Canopy ay meron Tatlong IP address sa sarili nya. 10.x.x.x eto yung ESN/MAC kung kaan mo pede i-access yung motorola canopy for finetuning, setting etc. kung luma ang canopy malamang ang IP address ay 169.254.1.1 eto ay maaring din gamitin pra ma-access ang canopy.

Address: 192.168.255.230
Netmask: 255.255.224.0
Gateway: 192.168.224.1
DNS 1: 121.1.3.66
DNS 2: 121.1.3.16
DNS 3: 121.1.3.81

Ganito ang IP address ng binibigay ng Access point ng Smartbro canopy kadalasan.

@ melvin :

maari may nakalikat kang setting sa Canopy mo kaya naging ganun ang nakuha IP address ng Canopy mo, pede mo lng yan maibalik. Wala ako sa SmartBro Canopy sa ngayon kaya diko masilip yung setting ng antenna ko update lng kita kung makauwi ako.

Hello sir tanong ko lng kung ano palagay nyo sa ip adress ko? nakadirekta na sa pc ko pero ung ipv4 adress ko is 169.254.1.2. tnry kong i click ung Diagnose then sabi ung problem ay " Local Area Connection" doesn`t have a valid IP configuration not fixed. Interminent ung net ko pgdating ng 9 am to 11 pm madaling araw lng ang medjo matino.even the contractors came but they can`t fix the problem either. i tried to access the 169.254.1.1 and i succeed. and tinignan ko ung AP ko. Index 1, jitter 2, 75 dbm. What do you think sir? hope you can help me. Godbless

cge po .. salamat po sir

Hello. Meron kasi akong Smartbro. Ok naman connection niya pag hindi nakaconnect sa router. Pero everytime ikabit ko router, naku sobrang bagal. Dahil din ba yun sa dami ng nakaconnect na device? Help please. Thanks in advance!

@ Creon Enriquez :

salamat sa pagdaan dito sa blog ko, in my case ang Index 1, jitter2, pero mas worst sakin 77-78dBm buti pa syo 75dBm nasa average ka nyan. sa kaso kahit ganun ka worst yung link ko smooth parin ang connection ko kahit 3laptops,2tablets & 6smartphone connected wlang akong problema. Una sa lahat dapat i-secure mo yung SmartBro Motorola Canopy antenna mo dapat wlang ibang makaka pasok jan inshort that is accessible by other people(such anybody i.e. malicious person) via remote console kaya mina intermittent ang connection mo so may kaagaw at kahati ka jan sa area mo. sa other Telco's kasama ang Technician ng telco company ang malicious person kaya dapat secure. if secure na yan Canopy mo pede mo na yan i-retune ang setting i am sure wla na yang intermitent as long maayos yung LOS line-of-sight ng antenna.

@ Jill FM :


" Hello. Meron kasi akong Smartbro. Ok naman connection niya pag hindi nakaconnect sa router. Pero everytime ikabit ko router, naku sobrang bagal. Dahil din ba yun sa dami ng nakaconnect na device? Help please. Thanks in advance! "

sa akin 2Mbps lng connection ko sat 10 ang connected sa wifi ko ayos naman yung connection ko at hindi namn mabagal, advice ko sayo configure maayos ang setting ng router especially sa subnetting ng IP address mo.

This comment has been removed by the author.

yung aking mybro canopy may disruption sa online games kahit walang router na nakalagay lagi akong DC sa mga laro ko. Nung 7/22/13 lang kinabit at kinabukasan till now yan parin ang problema DC sa online games >.< lagi na ako 2matawag sa CS ng myBro pero ang sasabihin "realtime checked kasi ginagawa namin at ok naman ang signal so kindly monitor nalang muna" pero kapag ibang ISP ang gamit ko hindi naman nag d-DC pero laggg nga lang. at yung canopy address na naka save sa pc ko nung pag setup ng technical hindi naman gumagana hidi ako makapasok sa canopy page xD

@ Direct-X :

Ang bagong myBro ang kadalasan na gamit ay WiMAX Modem kung student plan yung ay pocket WiMAX Modem at yan ay 2.3GHz kung sa residential naman yan ay OX-230/330 from Greenpacket Technolgy,Malaysia. at yung lumang SmartBro naman ang kadalasan na gamit ay Motorola Canopy ito ay 5.7GHz fixed wireless broadband. pakilinaw lng Bro.

Plan 999 po yung kinuha ko at may antenna na nilagay sa roof top namin na ang wire at naka connect sa power adapter walang modem d2 eh.

i dont think this works anymore. ive tried to reboot my canopy a lot of times now since last night when my Internet Speed suddenly went down again from 1000Kbps to "almost" a hundred only, but nothing changed with this method. it's so frustrating. i thought i escaped their (SMART) very unfair "Fair Usage Policy", but now it's giving me problems now again.

Sir correction pala. Hindi stable yang index 1, jitter 2, 75 DBM. Pagdating ng mostly 11am to 11pm interminent na connection ko. Napansin ko rin pg minomonitor ko ung sa "Alignment Tool" section yung jitter naglalaro sa 2 to 4 and ung DBM ko 76 to 78. Luma parin antenna na gamit ko ung Motorola Canopy and i can access the 169.254.1.1. Or bka hindi to ung tunay na canopy ko? and Sir what do you think about my ip adress kasi 169.254.1.3 ung akin and sabi ng mga agents na nakakausap ko hindi daw valid ip address ko. Ano sa tingin nyo sir?

@ Direct-X :

"Plan 999 po yung kinuha ko at may antenna na nilagay sa roof top namin na ang wire at naka connect sa power adapter walang modem d2 eh."

yan yung WiMAX CPE ng myBro galing sa Green Packet Malaysia, 2.3Ghz ang frequency gamit ang model OX230/330 at pede mo ma access yan gamit ang browser http://192.168.15.1 ang username&password ay smart.

@ N3 :

"i dont think this works anymore. ive tried to reboot my canopy a lot of times now since last night when my Internet Speed suddenly went down again from 1000Kbps to "almost" a hundred only, but nothing changed with this method. it's so frustrating. i thought i escaped their (SMART) very unfair "Fair Usage Policy", but now it's giving me problems now again."

My advice to you is first you must be sure that your SmartBro Motorola Canopy Antenna is being access only by you and no other person. FYI any device or gateway such as modem, cpe, router ever since the innovation had started and man made are prone to vulnerabilities inshort it is insecure in other words it is hackable. Even if you are affected by the socalled FUP still I am sure your net connection goes smooth, what happen to your internet connection my suspicion someone uses you account and the is possible, there are so many malicious person in your area not in your house. Take note the your SmartBro Kit can be access remotely.

@ Creon Enriquez :

ok lng yung index 1 & jitter 2 kahit -78dBm ok pa rin sa kaso ko di ako nakaranas ng intermittent. try mo mgscan ng AP yung less user count palit ka ng color code pra maiba yung AP mo. pagka tapos mo i retune yung SmartBro Canopy antenna mo dapat yung PC/Laptop mo ay nak DHCP pra makakuha ka ng IP address na may internet connection.

Naka submit na ako ng disconnection letter sa smart center kahapon at wala naman bayad sa 24Months lock in kasi yung agent nila nung pina-apply ako hindi pinakita sakin at hindi rin ako binigyan ng copy ng contract kasi pinuntahan lang ako ng agent sa bahay namin. At isa din sa dahilan ay hindi rin nagsabi ang agent sa akin na naka bandwidth capping na sila ang sinasabi lang is unlimited sila. Marami ng nagrequest disconnection sa myBro d2 sa province namin kasi nung Sunday mga 4 kami ang nag-request kasabay ko :D. Labag kasi sa law yan na sa mga advertising nakapublish Unlimited pero kapag naka apply kana saka muna malaman na may bandwidth capping pala xD giving amount of usage per month ay hindi na matatawag na unlimited yan!!!!
................

@ Direct-X :

This is how our Telco's company here in the Philippines monopolized us! sa ibang bansa wlanga "Fair Usage Policy" bagkos ang internet connection ay nasa 50-100Mbps na at dito sa atin ay nasa 5Mbps lng ang maximum speed kawawa tlga ang "Bayan kong Sinilangan". Yan ang dapat sana maipamahagi ito sa Facbook at magcapaign about FUP para matauhan itong mga Telco's company na ito. Kya ang ibang netizen hina-hacked na lng itong mga network nila instead of complaining.

Thanks for giving such an important post about ip address calculator. The concept explanation with diagram is very wonderful and easy for the students to understand the concept of ip address calculator.

sir good day jonathan ask ko lang po bakit ayaw maka connect ang canopy ko po kung idadaan ko po sa wifi router ko po nang hihingi nang acoount number sa smart bro tapus kung ilalagay kuna ang pass nag eeror namn nagbabayad namn kami sir ty godbless

@ Joven Tausa :

http://pakitong.blogspot.com/2013/04/how-to-connect-smartbro-canopy-to.html

yan bro yung link kung paano ikabit yung SmartBro Canopy at ang wireless router mo, ang tricks is dapat connect mo muna sa PC/Laptop kung nakaconnect na sa net directly saPC/Laptop ang Smartbro Canopy mo dapat clone mo lng yung MAC address ng PC/Laptop mo ilagay yung MAC address sa wireless router. yan ang link makapag bigay liwanag sa katanungan mo bro.

Sir good day po!

Sir yung smartbro canopy ko po is 7mbps agregate. nagtry po ako itweak yung QoS nya but ganun parin po yung net speed ko. ano po pa kaya pwede ko gawin para makakuha ng additional speed. parang kasama na po yung area ko sa may mga FUP. kasi po iisa nalang yun AP na gumagana dito sa area po namin.

any advise would do.

@ Francis Larry Tino :

Halos lahat nga area ngayon affected na din ng "Fair Usage Policy" although ito ay against sa NTC pero wla tyo magawa being as subscribers nitong mga Telco's company. Kung mapapansin mo wala ng SmartBro sa mga major cites or NCR ang Canopy sa probinsya na lamang at mga karatig na Isla ito ay dahilan maging obsolete na ang SmartBro Motorola Canopy fixed wirerless internet broadband, isa sa mga dahilan ay mababa ang bandwidth ng Canopy compare sa bagong nilang product myBro LTE & WiMAX kya pinopromote nila ito at tuluyan na iwanan ang Canopy dahilan din ito ay insecure inshort vulnerable sa makatuwid hackable at yan ay proven ng mga netizen kya yung ibang mga legit kadalsan nakakaranas ng intermittent connection.
Ang advice kung ikaw ay nasa lockin period parin pede kang pumunta sa Smart Center at pede mo yan papalitan ng myBro yung bago nilang product na MyBro WiMAX.

For the past week, hindi na ako makalaro ng DOTA puro lag na lang.

Alignment tool result: Jitter 4, Quality: GOOD..Power Level is -54DBM( im not sure if this matters).

Sir Jonathan, may fee po ba ang pagpapa terminate ng myBro ? naka myBro plan 999 po kasi ako gusto ko po magpalit ng myDSL kasi hindi ko po magamit ng maayos ang myBro napuputol putol po ang connection ko.

wala na talga tong smarbro.. ping ko is 40ms tapos ung dl speed is 0.10 Mbps? upload speed is 0.20 Mbps .. mas malaki pa upload speed ko eh anyare sa smart? mas mabilis pa cellphone nito eh,.. last year ang dl speed is aabot ng .90 Mbps d naman nag ttime out.. peru na ddc talga ung lahat ng game.. 1Mbps na plan 999 ung bayad.. peru ung speed parang na divide ng 100 times tang ina.. jitter = 3 min =2 max =6 power level 76.. pahelp po mga dre.. naka max na nga lahat ng QOS ko eh.. ayaw talga mabago

@ Unknown :

For the past week, hindi na ako makalaro ng DOTA puro lag na lang.

Alignment tool result: Jitter 4, Quality: GOOD..Power Level is -54DBM( im not sure if this matters).
# baka nag upgrade na din jan sa inyo, soon SmartBro Motorola Canopy will be obsolete Smart Telecom will no longer supports this fixed wireless broadband from Motorola instead they are shifting to WiMAX the MyBro its 4G WiMAX device from Green Packet Technology, Malaysia.

@ Leo Tarnate :

Sir Jonathan, may fee po ba ang pagpapa terminate ng myBro ? naka myBro plan 999 po kasi ako gusto ko po magpalit ng myDSL kasi hindi ko po magamit ng maayos ang myBro napuputol putol po ang connection ko.

# On my opinion and my best suggestion, kung may option ka talaga sa area mo mas mabuti at maganda ang DSL kesa sa WiMAX or MyBro kasi dito sa Pinas immature pa ang WiMAX. Yes pede mo papalitan ng DSL yung MyBro WiMAX mo sa DSL since 1 company lng yan at walang bayad or fee unless na ipaterminate mo ang MyBro ofcourse bayaran mo kasi naka 24months lockin period. Kung ipalipat mo lng yung MyBro sa DSL walang bayad or Fee, ang may bayad yung installation kasi contractor yan ng PLDT ang mag install sa bahay mo kung walang linya ng Telepono sa bahay and of course may additional bayad sa copper wire kung malayo ang bahay mo sa poste limited lng ang copper wire bibigay nila sa subscriber unles na may promo.

@ yuukikun :

wala na talga tong smarbro.. ping ko is 40ms tapos ung dl speed is 0.10 Mbps? upload speed is 0.20 Mbps .. mas malaki pa upload speed ko eh anyare sa smart? mas mabilis pa cellphone nito eh,.. last year ang dl speed is aabot ng .90 Mbps d naman nag ttime out.. peru na ddc talga ung lahat ng game.. 1Mbps na plan 999 ung bayad.. peru ung speed parang na divide ng 100 times tang ina.. jitter = 3 min =2 max =6 power level 76.. pahelp po mga dre.. naka max na nga lahat ng QOS ko eh.. ayaw talga mabago

# tawagan mo Bro yung CSR ng SmartBro para macheck yung Antenna mo malamang sa lakas ng hangin at bagyo iikot ang antenna mo at nasa ibang tower na ang mukha nyan kaya malabo ang signal mo. yan ang problema sa wireless especially sa LOS aka "line of site" di hinigpitan ang tali ng antenna mo ng mga techinician ng smart kaya konti hangin mawawalan ka tlga ng signal.

Sir tanong lang sana ako. kakapa install ko palang ng smartbro canopy the other day. Ang usapan namin nung tech adjust daw nya ung speed para mas mabilis lagay lng daw ako 500. So pumayag ako.

Ang tanong ko sir pano ko malaman kung tlga na adjust nya since di ko nman alam ang default at di ko rin alam san ko i-check di ko kasi nakita ung ginawa at kung may ginawa nga.. basta ang ginawa lng nya nag test lng ng you tube then di nman nag buff so parang un lng naging basis nya na pinakita sa akin na ok..

Pero using speedtest ranging .800 to 1.3 mbps lng cya. Plan 999 po ito and base dun sa apply ko 1mbps lng ito.

Gusto ko sana malaman kung tlga bang nag karoon ng adjustment sa speed and pano ko maconfirm na my ginawa cya and nadagdagan ang spee.

Tried to ask the agent sabi ko nga ung speed ganun lng. ang sagot nya di raw tlga accurate ung speedtest kasi wala daw kasi sariling server ang smart. hmm

please enlighten me and help me po kung pano ko po ma check kung tlga may ginawa cya..

ngaun po sir naka router ako using Dlink.. nagagamit ko naman. ang tanong ko dun sa gingawa nya nga na adjustment sa canopy eh may need pa ba ako baguhin o iconfig sa Dlink wireless router ko?

medyo confused lang tlga ako kung tlga bang may effect ung ginawa nung tech na un..

@ Nicky :

palagay ko Bro nadali ka yata ng Technician ng SmartBro, pra maibalik yung 500Php mo pede mo ito i-reklamo sa Smart Telecom Center bribery yun Bro. Kung SmartBro ang na-subscriber mo ang unit Motorola Canopy antenna nasa FUP na yan Bro meaning kasama sa "fair usage policy" wala ka ng ma expect na speed kahit ano palit jan unless kung DSL line yan maari pa possible.

ganun ba sir. gago pala un. hmmm salamat sir.

sir sakin yung problema nawawalan ng connection minsan nag unidentified network tapos pansin ko yung ip pag ganun naka 169.xxx.xxx.xxx at o yung speed download pero upload meron tapos kapag nagkaka kb na siya sa download iba na yung ip nia.. nu po kaya problema?

@ Nicky :

pa obselete na yung SmartBro Motorola Canopy antenna Bro kadalasan sa NCR di na ginagamit pinalitan na ng WiMAX na MyBro ang problema naman sobra bagal ng WiMAX nila.

@ kaye malixi :

Sis baka wla na lock yung SmartBro Motorola Canopy antenna mo, yung cat5 na black cable na may RJ45 madali mabali yun suggest ko itali mo na lng yan pra di mawawala ang network mo. naka direkta ba ya sa PC yung Canopy mo?

Sir Jonathan,

un nga daw bago ung wimax, pinapili nga ako wimax or canopy. meron kasi ako nabasa na mabagal nga daw ung wimax. canopy ok pa ang feedback. Then sabi din nung nag install ng mangloloko mas ok daw ung canopy sa area namin wimax dami dag nag rereklamo...

@ Nicky :

ang wimax Bro ok lng kung one user lng, pro yung Canopy pa obsolete na din Bro.

makinig sa expert hahaha...

if ur connection connectd to router
u should unplug ur poe to ur router
and plug in directly 2 ur computer


go to 169.254.1.1
IF theres a paswd and usrnme
try this

usrnmne--sbro-installer
pass.----1n$t@ll3r

or
--------root
--------root
or
--------admin
--------admin
or
--------admin
--------root
if wala gumana,, nga nga haha..


if canopy cant open,in 169.254.1.1
mean smart admin RG lock ur antena into
a ten series

TEN SERIES UR ANTENA LOCKED

you should check ur canopy ESN at the back of your antena get ESN 6 last alpha numeric ex.d6.6f.12
open your calc,cientifc,

ex.ESN=d6.6f.12
click hec. enter D6 then
click dec.=214.
click hec. enter 6f then
click dec.=111.
click hec. enter 12 then
click dec.=18.

ur 10. series lock code is 214.111.18

now go to ur local area net./prperties/4TCP,IP/prperties/use following IP add/
type this =10.214.111.19 <-(+,-, 9 or 7)
tab =255.0.0.0

DNS
pre.DNS srvr=121.1.30.250
alt.DNS srvr=121.1.30.30
(quick access to internet) smart standart tower DNS

go to ur browser type this 10.214.111.18 to open your locked antena

go to
CONFIG/general=change the 1xno rate adapt to "2xrate adapt"
(SAVE CHANGE)

(this will allow your antena to double the transmitd net.conctn,faster than usual)

go to
CONFIG/QNS
---MIR bandwith set.

if sustained data rate is
1000kbps divide ur uplink and down link to---
ex.
1000kbps =sustained up.lnk=300/sustained dn.link=700
2000kbps =sustained up.lnk=200/sustained dn.link=1800
5000kbps =sustained up.lnk=2500/sustained dn.link=2500

"ENABLED" broadcast multicast data rate
"ENABLED" hi priority channel
(SAVE CHANGE)

"Broadcast multicast uplink data rate"
---EX.mbps range 1-100kpbs in your canopy
>>put in the blank "100"


"hi priority uplink CIR"
>>put in the blank "100"

"hi priority downlink CIR"
>>put in the blank "100"

(to max the bandwith for upload and download set,it depend to your canopy version)
(SAVE CHANGE)
(REBOOT)
--wait for 1 min.antena reboot--

after rebooting
go to ur local area net.
properties/4TCP.IP/properties/obtained ip except dns

ENJOY YOUR UPGRADABLE CONNECTION
==SMART LIMIT YOUR CONNECTION IN STANDARD SETTINGS OF CANOPY==

IF U WANT MORE INF.
alvinthegreat47@yahoo.com facebook

smart technician installer

@nick

to um ginawa ng teknician n inupahan mu
or um isang way na my sarili kang ip
direct ip sa tower..na ni lalagay sa local area obtainig ip
...bumubulaga um youtube kahit 3 or more open p
ibang usapan n un,libo haha
...pero ako mabaet pag nag teteknical support aq sa mga client ng smart..at tinatamad ako umakyat ng bubong para ipaning,,un lang ip ang ginagawa namin para maka kunek ng walang putol,,para lang pala un sa mga di nag rarouter..
want sample??haha youko mag post dito..bout ip..pakatay ako sa smart sisipain ako sa work ko haha

@ ALVIN,

actually 1500 hinihingi sa akin. napakiusapan ko lng.. so pano ko malaman na may gingawa nga cya? currently di ako makaconnect sa GUI ng antenna, di ko rin maakyat ung bobung dahil kakilanganin ko ng hagdanan.

pano ko malaman na may ginagwa nga cya?

@nicky :

Bro ilapit mo yan sa SmartBro Center para maibalik yung pera nakuha sayo, para naman mabukas mo ang GUI ng SmartBro Canopy mo dapat tanungin mo yung Technician nagkabit jan sa antenna mo pra makita mo yung setting kung tlagang pinabilis yan.

@jonathan, salamat..

pa help naman po di ko ma access yung canopy....pinalitan kasi ng bago yung canopy antenna namin eh nung sept 02.2013.....paano po ba to para ma access ko yung setting niya kasi nung napalitan na ito ng canopy antenna biglang bumagal yung internet namin...i cant even stream video even facebook ang bagal 5 minutes bago ma open yung account ko..

....hindi rin gumana yung 10.20.30.40 subnet mask 255.0.0.0....
i also try 169.254.1.2 subnet mask 255.255.0.0

ito po yung details
Address: 192.168.251.xxx
Netmask: 255.255.224.0
Gateway: 192.168.224.1
DNS 1: 121.1.3.66
DNS 2: 121.1.3.16
DNS 3: 121.1.3.81

@ alvin conwi :

Bro check mo muna yan baka ang pinalit sayo yung bagong SMartBro antenna na MyBro WiMAX eto ang link check mo.

http://pakitong.blogspot.com/2013/09/mybro-4g-wimax-smartbro-review-2013.html

After mo ma check na hindi yan MyBro WIMAX hard reset mo na lng Bro pra mapalitan mo ang username & password ng SmartBro Motorola Canopy Antenna eto ang link

http://pakitong.blogspot.com/2013/06/smartbro-motorola-canopy-subscriber.html

hindi po my bro wimax anu po ito canopy.....wala na bang ibang paraan para ma access ko yung canopy setting niya......saan kaya mabibili yung 6P6C at magkano po..

@ alvin conwi :

Bro tlaga mahirap mghanap ng 6P6C, pero pede din ang telephone cord na may 4P4C, putulin lng ang cord yun ang gamitin mo pang jumper pra di kana bibili, hingi ka sa kapit bahay dami yan di ginagamit.

@Jonathan Delarama:
bro wala na bang ibang paraan para ma access yung canopy without hard reset

@ alvin conwi :

Bro maraming ma access ang Canopy ang problema kung iban na ang username & password di mo din ma access dapat hard reset mo na lang yan pra di sasakit ang ulo mo.

Sir Jonathan,

okay na po mabilis na po ang net ko umaabot na po sya ng 1.70mbps maximum and 1.2mbps minimum gumamit po ako ng ibang tricks :)

@ Leo Tarnate :

Congrats Bro! buti naman nasolutionan mo na sana bypass mo na din ang Fair Usage Policy ng SmaertBro.

@Jonathan Delarama

sir 7mbps aggregate po antenna ko, sinagad ko na po lahat ng settings sa QoS pero hanggang 1.xx mbps lng DL ko sa speedtest. tsaka bakit po ganun sa may uplink+downlink 3500 lang yung ini-store nyang value kahit 7000 naman yung nilalagay ko. bumabalik po sya sa 3500 pagkatpos kong i-save at reboot. - See more at: http://pakitong.blogspot.com/2013/05/smartbro-canopy-speed-up-slow.html?showComment=1381420987038#c8802529457575825270

@ axlecrew19 :

Maari yung Canopy antenna mo di pa na upgrade ang firmware kaya di nagbibigay ng tamang downlink&uplink. Yung 1Mbps na result sa speedtest nagbavary sa sa server or kasama na yung area mo sa FUP aka fair usage policy dahil gusto nila ma promote sa lugar nyo ang MyBro 4G WiMAX.

11.0.1 software version ng antena ko sir.

@ axlecrew19 :

gagana yan bro kasi subok na maliban na lng kung ang area mo ay nasa FUP na, ala na tyo magagawa jan. palitan mo na ulit yung setting sa QoS tapos save and reboot.

sir bat ung lumalabas na ip sa cmd ay 10.255.255.255?

@ Hardy Bello :

Bro pra di ka mahirapan i-hard reset mo na lang yan eto ang link.

http://pakitong.blogspot.com/2013/06/smartbro-motorola-canopy-subscriber.html

@ sir jJonathan Delarama
anu po yung ibamg paraan para ma access ko yung canopy..?

@ alvin conwi :

Bro pra di kana mahirapan jan i-hard reset mo na lang at palitan username at password. eto ang link

http://pakitong.blogspot.com/2013/06/smartbro-motorola-canopy-subscriber.html

Hello, is there any way para makapag log in ako sa canopy ko? natry ko na admin/admin, admin/blank, root/blank, root/admin and all na combination nyan.. kakapaayos ko lang nung connection namin sa technician e mukhang nachange pass yata, not sure about this one. Pero pano po ako makakapaog login ulit sa canopy without hard resetting it? thanks :)

@Mark Joshua :

Malamang Bro pinalitan na na Tech ang username & password ng canopy mo, pede mo i-txt yung SmartBro Tech pra mabigay syo ang username at password, alternative hard reset meron sa ibang post ko kung paano gawin yan bro.

Nakupow. Wala ako number nung technician. Mukhang di ko maoopen yung canopy ayoko naman ihard reset..

Sir.jonathan Kapag FUP ito.din ba ung solution?

@Farnsbert :

Ang Telco's o ISP ang may hawak ng FUP dahil gusto na nila inwanan ang Canopy at i-promote ang bagong product na 4G WiMAX MyBro.

Jonathan heavy user kasi ako ng internet... pano pag na FUP na? pwede ba ito gamitin para mareset or wala na talga paraan pag nag FUP na? Maraming salamat

@jun lunag :

Jonathan heavy user kasi ako ng internet... pano pag na FUP na? pwede ba ito gamitin para mareset or wala na talga paraan pag nag FUP na? Maraming salamat

# Bro ala na tyo magagwa sa FUP kontrolado ng Smart ang System nila sila din ang nag ka-capping sa bandwidth ng mga subscriber nila dahil sa talamak din ang hack ng SmartBro Motorola Canopy antenna pinapa obsolete na nila ito ang gusto nila pino-promote ang bago nila product na 4G WiMAX na superbagal na MyBro which ang gamit nilang CPE from Green Packet Technology Malaysia.

Sir my disconnected po akong smart canopy..
pwd nyo po ba akong turuan pano ito mreconnect?
thanks in advance!

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